Spectorsoft requires that a "activation code" be entered in to their software (Spector360) so that you can use it.This code can only be gained if you have a "support contract" which costs thousands of dollars per year.
Several times over the past ten years I have had to re-install the software because we had HD problems/crashes. Each time I've written to tech support they have told me that I need to renew my contract with them in order to get the activation code. With out it, I have no licenses to use for the workstations. In essence, we didn't really "purchase" the Spectorsoft360.
We are only LEASING it. I've tried to talk with them about this "leasing" business plan; none of which is explained when you make the purchase, but they only send me a "standard" form reply about how to renew our support contract.
Personally, I think their products are fine, but the business model they are running sucks.They never inform their customers properly of what would happen if there is a need to reinstall the software.
Review about: Spectorsoft360.